Hi all, im new to Zulutrade,i have just subscribed for some signal for a few weeks, but now im having a serious problem with connection between my broker account ( ICmarkets ) and zulutrade account.
The issue is that there have been a series of disconnected and connected status between my zulutrade account and brokers’s account when i logged in to my zulutrade account to see how its going. And because of that, i did missed a trade from my signal provider, thats a serious problem affecting my follower account’s perfomance heavily, not to mention the worst case that i could lose all my REAL money due to this stupid connection inconvinience.
I attached hereby some screenshots of my positions and the conversation with a Zulutrade staff at that moment.
Is there anybody out there encountered the same problem as mine?